POST-UP

“Find a place to work, wherever you are”

5-DAY SOLO DESIGN SPRINT

ROLE: LEAD DESIGNER

What is Post-Up?

“Post-Up is a new startup where freelancers and remote workers sharet tips and advice”.

Problem Statement

PostUp is offering a feature to its users that will easily connect workers to good public workspaces.

  • PostUp wants to help users find public spaces that already exist

  • Wants to charge a monthly fee to users in exchange for access to PostUp information, so giving the best information is needed

  • The solution must be designed for the mobile app

Design Constraints

For this design sprint, I was the main UI and UX designer with guidance from my Springboard mentors. The design prompt was from BitesizeUx.com. Throughout this case study, I will also showcase :

  • Synthesizing research

  • Ideating solutions

  • Wireframing and Storyboarding

  • High fidelity Prototypes

  • Usability Testing.

My Role

Project Timeline

  • Quiet Workspaces

  • Space to do calls

  • Where quick meetings can take place

  • Wifi or Free Wifi

  • Bathrooms

DAY ONE

  • Outlets

  • Food and Coffee

  • Easy to Walk to

  • Places that are not too crowded

  • Places that are workers friendly

  • enough tables and chairs

Below are some key factors in experience I collected that influence users' decisions on which workspaces to choose:

Research

User Persona

How might we help users see the public spaces’ foot traffic?

How might we make it efficient for remote workers to find public work spaces?

How Might We

How might we help users find the best workspaces for them?

How might we helps users see what kind of amenities a space has?

End-to-End User Map

DAY TWO

For my lightning demo, I utilized apps like Yelp, Google, Airbnb, and Harvest Hosts to cross reference how each platform utilized their UI to display amenities, maps, and different locations to their users.

Lightning Demo

Crazy 8 Sketches

DAY THREE

Storyboard

DAY FOUR

Paperprototype

DAY FIVE

During this test, I gathered 5 people and tasked them to find the a space with a bathroom and wifi. And also go through the app overall, and ask about any confusing parts.

What I find was:

  1. 3/5 Users brought up the cleanliness of the facility when looking for the bathroom.

  2. 2/5 Users asked about beyond ‘Social’ and ‘Quiet’ pertaining to ambiance, if there will be a tab pertaining to music levels. 

  3. 4/5 Users asked what the plus sign next to the amenities were, under the “Leave a Review Screen”

  4. 1/5 User brought up that there should be an add “others” to the amenities

Testing and Findings

The possible solutions I came up with were:

  1. Adding “cleanliness” and “music” sections under the ‘Ambiance” in the overall review screen

  2. Create a clearer indication of how to add the amenities users have seen

  3. Add the “others” portion to the amenities

Possible Solutions

Hi-Fi Screens

FINAL THOUGHTS

  • Work on the Map Screen and color code different location pins

  • Add sliders to the ‘Rate Ambiance’ section of the “Leave a Review Screen”

  • Create “View More Reviews”

  • Add the “Monthly Payment” Screen

Next Steps

Throughout this Design Sprint, I learned so much and I thoroughly enjoyed the whole process of going through these 5 days. One aspect I really enjoyed was the first few days, I really pushed hours of work to get as many ideas across as I could. The experience really pushed me to think as many ideas as possible.

I think the most important lesson I learned was in the beginning as opposed to scheduling an interview day with 5 people, that I should have scheduled a few more back-ups. The day interviews and testing were supposed to happen, a few people had other obligations to fill which left me looking for others last minute.

Overall, I had an amazing experience and would love to see what is more to come for design sprints!

What I Learned